Privacy Policy

1. Introduction

Welcome to Disaraporo Cleaning Services ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with transparency and care.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website disaraporo.com (the "Website"), use our services, or communicate with us in any way. Please read this policy carefully to understand our practices regarding your personal information.

2. Information We Collect

We may collect several types of information from and about users of our Website, including:

2.1 Personal Information

Personal information is data that can be used to identify you individually. This may include:

• Contact information (name, email address, phone number, mailing address)
• Billing information (credit card details, billing address)
• Account credentials (username, password)
• Service preferences and requests
• Communication records between you and us

2.2 Non-Personal Information

Non-personal information is data that does not identify you individually. This may include:

• Device information (browser type, operating system, device type)
• Usage data (pages visited, time spent on pages, links clicked)
• IP address and location data
• Cookies and similar technologies

3. How We Collect Information

We collect information through various methods, including:

• Direct interaction: When you fill out forms on our Website, subscribe to our newsletter, request a quote, or communicate with us.
• Automated technologies: As you navigate through our Website, we may automatically collect technical data using cookies, server logs, and similar technologies.
• Third parties: We may receive information about you from various third parties, such as analytics providers and payment processors.

4. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and fulfill your service requests
• Communicate with you about our services, promotions, and events
• Send administrative information, such as appointment confirmations and updates
• Respond to your inquiries and provide customer support
• Personalize your experience on our Website
• Analyze usage and trends to improve our Website and services
• Protect against, identify, and prevent fraud and other illegal activities
• Comply with legal obligations and enforce our terms and policies

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5.4 With Your Consent

We may share your information with third parties when we have your consent to do so.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, which may include:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

8. Cookies and Similar Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience, analyze usage, and assist in our marketing efforts. You can manage your cookie preferences through our cookie consent banner or your browser settings. For more information, please refer to our Cookie Policy.

9. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any websites you visit.

10. Children's Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Website after such modifications constitutes your acknowledgment of the modified Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Disaraporo Cleaning Services
123 Cleaning Ave
Toronto, ON M5V 2K1
Canada
Email: [email protected]
Phone: (416) 555-1234