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Terms of Service

Home / Terms of Service

Last Updated: June 1, 2023

1. Introduction

Welcome to Disaraporo Cleaning Services. These Terms of Service ("Terms") govern your use of our website located at disaraporo.com (the "Website") and the cleaning services we provide (collectively, the "Services"). Please read these Terms carefully before using our Website or Services.

By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you must not access the Website or use our Services.

2. Services

Disaraporo Cleaning Services provides professional cleaning services for residential and commercial properties across Canada. Our specific services are described on our Website and may include residential cleaning, commercial cleaning, specialized cleaning, disinfection services, and carpet & upholstery cleaning.

2.1 Service Availability

We provide cleaning services in major cities across Canada, including Toronto, Vancouver, Montreal, Calgary, and their surrounding areas. Service availability may vary by location and is subject to change without notice.

2.2 Service Scheduling

Service appointments must be scheduled in advance. We will make every effort to accommodate your preferred date and time, but scheduling is subject to availability.

2.3 Service Quotes

Quotes provided for our services are based on the information you provide about your space and cleaning requirements. The final price may change if the actual conditions differ from what was described when obtaining the quote.

3. User Accounts

Some features of our Website may require you to create an account. When you create an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized access to or use of your account. We reserve the right to terminate your account at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

4. Payment Terms

4.1 Pricing

Our prices are as quoted on our Website or in our customized estimates. All prices are in Canadian dollars and are subject to applicable taxes. We reserve the right to modify our pricing at any time.

4.2 Payment Methods

We accept various payment methods as indicated on our Website or communicated during the booking process. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.

4.3 Billing

For one-time services, payment is typically due at the time of service completion. For recurring services, we may bill you in advance or according to the terms specified in your service agreement.

5. Cancellation and Rescheduling Policy

5.1 Client Cancellations

If you need to cancel or reschedule a service appointment, please notify us at least 24 hours in advance. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee equal to 50% of the scheduled service cost.

5.2 Company Cancellations

We reserve the right to reschedule or cancel service appointments due to unforeseen circumstances, including but not limited to inclement weather, staff illness, or equipment failure. We will make every effort to provide advance notice and reschedule your service at a convenient time.

6. Intellectual Property

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Disaraporo Cleaning Services, its licensors, or other providers of such material and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website without our prior written consent.

7. User Content

Our Website may allow you to post, submit, publish, display, or transmit content ("User Content"). By providing User Content, you grant us and our affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

You represent and warrant that you own or control all rights to the User Content you post and that such content does not violate these Terms or any applicable law.

8. Prohibited Uses

You may use our Website only for lawful purposes and in accordance with these Terms. You agree not to use our Website:

  • In any way that violates any applicable federal, provincial, local, or international law or regulation
  • To transmit any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable
  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
  • To engage in any other conduct that could harm us, our Website, or our users or expose them to liability

9. Disclaimer of Warranties

YOUR USE OF THE WEBSITE AND SERVICES IS AT YOUR SOLE RISK. THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT OUR WEBSITE OR SERVICES WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

10. Limitation of Liability

IN NO EVENT SHALL DISARAPORO CLEANING SERVICES, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF THE WEBSITE OR SERVICES.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to defend, indemnify, and hold harmless Disaraporo Cleaning Services, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website or Services.

12. Changes to Terms of Service

We may revise these Terms from time to time. The most current version will be posted on our Website with the effective date. Your continued use of our Website or Services after the posting of revised Terms means that you accept and agree to the changes.

13. Governing Law

These Terms and your use of the Website and Services will be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision or rule.

14. Dispute Resolution

Any legal action or proceeding relating to your access to, or use of, the Website or Services shall be instituted in the courts of the Province of Ontario, and you agree to submit to the jurisdiction of such courts.

15. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be struck from these Terms, and the remaining provisions shall remain in full force and effect.

16. Contact Information

If you have any questions about these Terms, please contact us at:

Disaraporo Cleaning Services
123 Cleaning Ave
Toronto, ON M5V 2K1
Canada
Email: [email protected]
Phone: (416) 555-1234

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Disaraporo provides professional cleaning services across Canada, focusing on quality, sustainability, and customer satisfaction.

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  • 123 Cleaning Ave, Toronto, ON M5V 2K1, Canada
  • (416) 555-1234
  • [email protected]
  • Monday-Friday: 8AM-6PM

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